Privacy Policy

Effective Date: 11/12/2024

Monotek Pty Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Collection of Personal Information

We may collect personal information that is necessary for us to provide our products and services, including:
– Name
– Contact information (e.g., email address, phone number, mailing address)
– Payment details
– Information related to your use of our services

We collect personal information directly from you when you:
– Contact us via email, phone, or online forms
– Use our website or services
– Interact with us at events or meetings

2. Use of Personal Information

We use the personal information we collect for purposes including:
– Providing and managing our products and services
– Responding to your inquiries and providing customer support
– Processing payments and transactions
– Sending updates, promotional materials, or other communications (with your consent where required by law)
– Complying with legal and regulatory obligations

3. Disclosure of Personal Information

We may disclose your personal information to:
– Third-party service providers who assist us in delivering our services (e.g., payment processors, IT support)
– Regulatory or legal authorities as required by law
– Any other parties as authorized by you

4. Protection of Personal Information

We implement reasonable security measures to safeguard your personal information against loss, misuse, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us at **info@monotek.com.au**.

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Monotek Pty Ltd
Email: info@monotek.com.au
Address: 2/25 Jersey Road, Bayswater VIC 3153

We will respond to your inquiries promptly and work to resolve any issues to your satisfaction.